Having moaned about a certain local cafe, I had two good / great examples of customer service:
Moxy Home Backuphttp://mozy.co.uk/Unlimited online storage 4.99 / month (home package). Easy to use (obviously first backup takes a long time) and answered a query on a Saturday afternoon.
UK Clothes (eBay)http://stores.ebay.co.uk/UK-CLOTHING-SUPPLIES?_rdc=1Ordered a fleece jacket (for the Autumn weather) £15 (about £26 on Cotton Traders who are also good). Ordered Sat morning, arrived by courier just now and looks good quality. Now that is great service.